.knowledge-dialog-backdrop[data-v-5b3b6bdc]{position:fixed;inset:0;z-index:72;padding:clamp(16px,4vw,48px);display:grid;place-items:center;background:#0c142294;backdrop-filter:blur(8px)}.knowledge-dialog[data-v-5b3b6bdc]{width:min(980px,100%);height:min(720px,calc(100vh - 32px));min-height:420px;border:1px solid var(--line);border-radius:22px;display:grid;grid-template-rows:auto minmax(0,1fr);overflow:hidden;color:var(--text);background:var(--panel-strong);box-shadow:0 28px 72px #080f1c4d}.knowledge-dialog>header[data-v-5b3b6bdc]{min-height:76px;padding:16px 20px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;gap:16px}.knowledge-dialog>header>span[data-v-5b3b6bdc]{display:flex;align-items:center;gap:12px}.knowledge-dialog>header>span>span[data-v-5b3b6bdc]{display:grid}.knowledge-dialog>header small[data-v-5b3b6bdc]{color:var(--accent-text);font-size:13px;font-weight:800;letter-spacing:.12em}.knowledge-dialog>header h2[data-v-5b3b6bdc]{margin:0;font-size:21px}.knowledge-dialog>header>button[data-v-5b3b6bdc]{width:38px;height:38px;border:1px solid var(--line);border-radius:10px;display:grid;place-items:center;color:var(--text);background:var(--panel);cursor:pointer}.knowledge-dialog__body[data-v-5b3b6bdc]{min-height:0;display:grid;grid-template-columns:minmax(240px,31%) minmax(0,1fr)}.knowledge-dialog__body>nav[data-v-5b3b6bdc]{min-height:0;padding:14px;border-right:1px solid var(--line);display:grid;align-content:start;gap:8px;overflow:auto;background:var(--surface-soft)}.knowledge-search[data-v-5b3b6bdc]{position:sticky;top:0;z-index:1;min-height:42px;padding:0 11px;border:1px solid var(--line);border-radius:10px;display:flex;align-items:center;gap:8px;color:var(--muted);background:var(--panel-strong)}.knowledge-search input[data-v-5b3b6bdc]{min-width:0;width:100%;border:0;outline:0;color:var(--text);background:transparent;font:inherit}.knowledge-directory[data-v-5b3b6bdc]{display:grid;gap:18px}.knowledge-directory section[data-v-5b3b6bdc]{display:grid;gap:6px}.knowledge-directory h3[data-v-5b3b6bdc]{margin:2px 8px;color:var(--muted);font-size:12px;letter-spacing:.04em}.knowledge-directory-empty[data-v-5b3b6bdc]{margin:24px 8px;color:var(--muted);text-align:center}.knowledge-dialog__body>nav button[data-v-5b3b6bdc]{width:100%;padding:12px;border:1px solid transparent;border-radius:12px;display:grid;grid-template-columns:minmax(0,1fr) auto;gap:10px;text-align:left;color:var(--text);background:transparent;cursor:pointer}.knowledge-dialog__body>nav button strong[data-v-5b3b6bdc]{min-width:0;white-space:normal;overflow-wrap:anywhere;line-height:1.42}.knowledge-dialog__body>nav button svg[data-v-5b3b6bdc]{grid-column:2;align-self:center;color:var(--muted)}.knowledge-dialog__body>nav button.active[data-v-5b3b6bdc]{border-color:color-mix(in srgb,var(--brand-accent) 35%,var(--line));background:color-mix(in srgb,var(--brand-accent) 8%,var(--panel))}.knowledge-dialog__body>article[data-v-5b3b6bdc]{min-width:0;min-height:0;padding:clamp(20px,4vw,42px);overflow:auto}.knowledge-dialog__body>article[data-v-5b3b6bdc]>.safe-rich-content{max-width:68ch;font-size:15px;line-height:1.78}.knowledge-dialog__body>article>header[data-v-5b3b6bdc]{margin-bottom:22px}.knowledge-dialog__body>article>header small[data-v-5b3b6bdc]{color:var(--accent-text);font-size:13px;font-weight:700}.knowledge-dialog__body>article>header h3[data-v-5b3b6bdc]{margin:7px 0 0;font-size:clamp(22px,3vw,30px);line-height:1.25}.knowledge-state[data-v-5b3b6bdc]{min-height:220px;padding:24px;display:grid;place-content:center;justify-items:center;gap:12px;color:var(--muted);text-align:center}.knowledge-state button[data-v-5b3b6bdc]{min-height:38px;padding:0 14px;border:1px solid var(--line);border-radius:9px;color:var(--text);background:var(--panel);cursor:pointer}.knowledge-mobile-back[data-v-5b3b6bdc]{display:none}@media(max-width:700px){.knowledge-dialog-backdrop[data-v-5b3b6bdc]{padding:0;place-items:stretch}.knowledge-dialog[data-v-5b3b6bdc]{width:100%;height:100dvh;min-height:0;border:0;border-radius:0}.knowledge-dialog>header[data-v-5b3b6bdc]{min-height:68px;padding:12px 16px}.knowledge-dialog__body[data-v-5b3b6bdc]{grid-template-columns:minmax(0,1fr);grid-template-rows:minmax(0,1fr);overflow:hidden}.knowledge-dialog__body>nav[data-v-5b3b6bdc]{border-right:0;overflow:auto}.knowledge-dialog__body>article[data-v-5b3b6bdc]{display:none}.knowledge-dialog__body--article>nav[data-v-5b3b6bdc]{display:none}.knowledge-dialog__body--article>article[data-v-5b3b6bdc]{display:block}.knowledge-mobile-back[data-v-5b3b6bdc]{min-height:38px;margin:0 0 18px;padding:0 10px;border:1px solid var(--line);border-radius:9px;display:inline-flex;align-items:center;gap:6px;color:var(--text);background:var(--panel)}.knowledge-dialog__body>article[data-v-5b3b6bdc]{padding:22px 18px 40px}}.ticket-detail-card[data-v-5b3b6bdc]{display:grid;grid-template-rows:auto minmax(0,1fr) auto;gap:14px;height:calc(100% - 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